Our Services
Elevating Business Through Strategic Consulting
Defining strategy is imperative to re-engineer processes and make the business future-ready. Improved operations, higher CSAT and better ROI are the outcomes of it.
Through our end-to-end consulting, we understand our customers, their current process and challenges around that. Using our expertise and experience, we help to define strategy across the front, middle or back office operations. We design & implement dynamic scalable solutions that can best fit their requirements and budget. We provide support to ensure better adoption post making it live.
Some elements of our consulting around CRM, QTC & ERP :
- Sales & Service Enablement
- Defined Lead-to-Cash Strategy
- Product & Price Modeling
- Recurring Revenue Management
- Renewal Business Enablement
- Streamlined Finance & Operations
System Audit & Analysis
Sometimes existing processes and systems fail to be scalable enough with the time. Cost of dealing with such systems and managing them goes out of control. An audit and analysis done in the right way helps to find such limitations and gaps. Correct advisory helps to redefine processes and build new systems.
At ATNEX, we perform a detailed audit of your existing system and analyze it against your organization’s goals. We process the findings and help you to identify/understand gaps & limitations of existing systems, so that the need for enhancement can be evaluated properly. We suggest areas of improvement and suitable technology while ensuring support for legacy data. This helps to achieve better enhancement and give business an edge.
Project Implementation & Management
ATNEX is committed to provide its customers quality deliverables and ensure smooth journey throughout the entire process.
We provide implementation services by following all stages of the software development life cycle. While our ability to work in an agile environment ensures periodic deliverables, our adaptability to work with different models of SDLC provides our customers flexibility to agree on a delivery model that can best suit their expectations and ensure the delivery timeline.
Our throughout project management helps to keep track of project status & overall progress, bring more clarity & transparency around deliverables and proactively highlight any associated risks & mitigation plan.
Technical Upgradation
Upgradation of any system depends on these criteria – current system & limitations, scalability of core technical features, measurable outcomes of upgrade, organization’s readiness for change & adoption and timeline to perform upgradation. We help our customers to evaluate the above criteria, so that they can make better decisions.
Through our services, we help our customers to upgrade from their current version of implementation to the newer/latest version which can provide new features. To support business expansion, we also perform migration of business processes to the newer scalable technology. To ensure business continuity and uninterrupted service, we perform feasibility checks of current business processes in newer versions/technologies and figure out available technical/product support before any performing upgrade/migration.
Managed Services
In the rapidly changing technical world, the demands for shorter duration of implementation, quicker availability of system, lower operational costs etc. has grown multifold. At times, when business objectives, deliverables and timeline are defined, scarcity of skilled resources are faced.
Our managed services are designed to offer you the experts of ATNEX who possess the right skillset that you need to ensure project continuity and achieve business objectives. Our experts – from analysts & architects to developers & admins, have experience of working on new implementation, supporting ongoing projects and performing system enhancement & upgrades. Our different engagement models are flexible and customizable to meet your needs and achieve lower operational costs.
